Privacy Policy
Moonleap Animation (“Moonleap,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or engaging our services.\nThis Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
We may collect information you voluntarily provide to us, including: • Your name • Email address • Phone number • Company or organisation name • Project details and creative requirements • Information submitted through contact, enquiry, hiring, or other forms • Any other information you choose to provide when communicating with us We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general usage information.
2. How We Use Your Information
We may use the information we collect to: • Respond to enquiries and requests • Discuss, quote, and manage projects • Provide and improve our services • Communicate with clients and prospective clients • Process applications or submissions • Maintain and improve our website • Understand how visitors use our website • Prevent fraud, abuse, or security issues • Comply with applicable legal and regulatory requirements We will not use your personal information for purposes unrelated to those described in this policy without a lawful basis for doing so or, where required, your consent.
3. Cookies and Analytics
Our website may use cookies and similar technologies to enable essential website functionality, understand website usage, and improve your experience. We may use third-party analytics or website services that collect information about how visitors interact with our website. These services may process information in accordance with their own privacy policies. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers where reasonably necessary to operate our business, provide our services, host our website, process forms, analyse website usage, or communicate with you. We may also disclose information where required by law, legal process, or a lawful request from a competent authority.
5. Client and Project Information
Information provided to us in connection with a project may include confidential business, creative, technical, or commercial information. We take reasonable measures to protect such information and will use it primarily for the purpose for which it was provided. Project-specific confidentiality obligations may also be governed by a separate agreement between Moonleap and the client.
6. Portfolio and Publicity
We may feature completed work in our portfolio, website, social media, presentations, and promotional materials as described in our Terms of Service. Where a project is confidential or subject to an agreed restriction on public disclosure, we will respect those restrictions.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual, business, legal, accounting, and reporting requirements. When information is no longer required, we may securely delete or anonymise it.
9. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to: • Request access to personal information we hold about you • Request correction of inaccurate information • Request deletion of information where legally applicable • Object to or restrict certain processing • Withdraw consent where processing is based on consent • Request information about how your personal information is processed Some rights may be subject to legal or contractual limitations.
10. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.
11. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
12. International Data Transfers
Some of our service providers or technology platforms may process information outside Nigeria. Where this occurs, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data-protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. The updated version will be published on this website with a revised “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact Moonleap Animation through the contact details provided on our website.